Multi-criteria optimization of the balanced scorecard for the enterprise’s activity evaluation: management tool for business-innovations
Анотація
The effectiveness of the managerial decisions regarding the enterprise's activity is determined by its evaluation objectivity, which in its turn is based on the mathematical model. The aim of the article is to solve the problem regarding the enterprise's activity evaluation based on the multi-criteria optimization models of the balanced scorecard. The object of the study is a process to investigate multi-criteria optimization models of the balanced scorecard to evaluate the enterprise's activity. In order to solve the multi-criteria optimization tasks in the enterprises' activity evaluation, it is recommended to use the fminimax procedure, which minas to be implemented in the software environment MatLab. Four optimization tasks are recommended to be solved for four constituents of the balanced scorecard: financial, customer, internal business processes, training and advancing of the staff. The partial criteria in these tasks are levels of the financial constituent development, internal business processes, customer constituent, the staff training and advancing constituent, general level of the enterprise's active development.
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