THE ROLE OF TECHNICAL INNOVATION IN STRENGTHENING IT OPERATIONS: A CASE STUDY FROM UKRAINIAN ENTERPRISES

Анотація

Abstract. Technical innovations have acquired a larger role in improving IT operations and have become an important issue for businesses worldwide. This is especially true for Ukrainian enterprises as they have to take the next step towards modernizing IT infrastructure, which has always been a topic but has become even more urgent regarding raising technological standards both globally and regionally. The objective of this study is to analyze the effects of technical innovations on IT operations efficiency and effectiveness of Ukrainian companies for the period of 2019 - 2023. This research analyses the relationship between the adoption of technology, capital investment, and workforce development and how the three jointly influence the performance of IT in a sample of ten companies from different sectors. Econometric methods, including panel data analysis and fixed effects regression models, are employed to evaluate the effect of such variables as technological innovations, company size and capital investments on IT operational performance. Public financial reports, and industry reports were used to collect data. It turns out that investments in new technologies are associated with a significant positive impact on IT operational efficiency. Companies that invested a great deal into infrastructure upgrades as well as training the workforce around these new systems had the greatest degrees of improvements in system reliability and scalability. Moreover, the research shows that enterprise size and industry sector also matter in the success of these innovations. Technological upgrades generally appear to benefit larger firms with greater capital investments more than small enterprises with greater implementation barriers. Furthermore, the study demonstrates why Ukrainian enterprises require customized strategies to deal with the country's distinct difficulties, for example, capital constraints and lack of skilled IT workers. The results will be relevant in practical terms and can help both Ukrainian business leaders and policymakers to improve Ukrainian companies’ digital transformation - the findings indicate that the direction of e-commerce development should not only be determined by government policy but also by the actions of business leaders. The basis for operating practical activities to increase the competitiveness and operational efficiency of the Ukrainian business on the factors of modernization of the IT sphere is set in this research by its analysis of the peculiarities of why modernization is successful.

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