MANAGEMENT OF BUSINESS PROCESSES OF ENTERPRISES ON THE EXAMPLE OF "ROSINKA" LLC

Анотація

The trends in the market of soft drinks, mineral and other waters in Ukraine were analyzed,
\nin particular: the part of mineral water, sweet sparkling drinks, kvass and other drinks in the segment of soft
\ndrinks market was identified; leaders of sales in the soft drinks market in the segment of "mineral water" were
\nidentified (IDS Group Ukraine and Coca-Cola HBS), and the largest producers of soft drinks in the segment of
\n"soft drinks" were identified (Coca-Cola, PepsiCo, Obolon, Akvaplast, Panda, Erlan). The business processes of
\n"Kiev factory of soft drinks "ROSINKA" LLC were analyzed. It was established, that the company is built in
\ncompliance with the functional approach of business process modeling, in particular each unit has its own
\nfunctions and is responsible for the implementation of specific business processes: production, marketing, sales
\nof finished products. The model of business system was developed on this ground. And this model complies with
\nthe requirements of State Standard of Ukraine ISO 9001:2015 and covers more than 90% of the company
\nactivity, in particular: raw materials supply, production, storage, sale and quality control at every stage. The
\nmain stages of evaluation of the management of business processes at the enterprises were analyzed. As a result,
\nthere is a possibility to identify a key business process at the studied beverages enterprise at the initial stage and
\nto present a model of this process. It consists in the transformation of incoming resources (raw materials) into
\noutcoming resources (finished drinks) with help of a special mechanism, which includes labor, energy resources,
\nfixed assets, software, including compliance with the internal regulatory and administrative documentation. At
\nthe next stage of the analysis of the efficiency of management of business processes at "ROSINKA" LLC the
\nsystem of indicators was created and analyzed, in particular, costs of business processes (fixed assets, labor and
\nmaterial resources).

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