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Digital Transformation for E-governance in Ukraine: International Curriculum and Best Practices

Наталія МорзеORCIDРусудан МахачашвіліORCIDViktor ZvonarORCIDLiudmyla IlichORCIDМарія Бойко

Анотація

The study examines the limits of understanding EU e-governance principles and practices in Ukraine, as the country's strong EU aspirations are challenged by the war threatening the nation's existence. The struggle of Ukraine against the Russian invasion revealed the benefits of previous digitalization efforts in the public sector. However, civil servants and citizens in the country still feel the urgent need to enhance digital competence. The public sector has developed a clear understanding that further reforms must be aligned with EU experiences and expectations, and proper expertise is required. Thus, the research objective is to highlight and disseminate the EU's experience and best practices in transitioning to e-governance. The research project e-DEBUT helps promote EU values of transparency, participatory democracy, and inclusiveness through strengthening the digital community in Ukraine. The study aims to develop an innovative curriculum to enhance the skills and competencies of civil servants enrolled in master’s programs, necessary for the effective delivery of public e-services during wartime, and to transfer knowledge of technological trends and best e-governance practices from EU countries. The project's meaningful results are: a course syllabus, summer schools’ curricula, and a workshop on the facets of development of e-governance in EU countries and in Ukraine; open digital educational resources and analytical materials; a manual for civil servants on the use of e-governance tools under martial law and through post-war reconstruction of Ukraine. The centerpiece of the study is the development of the study module, covering EU lens on concepts of e-governance and digital state, EU technological trends for e- governance, EU best practices in rendering e-governance for business and citizens, as well as the investigation of the adaptation of EU experience in the use of artificial intelligence and smart city infrastructures to the managerial needs of the country at war.

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