THE GENESIS OF THE FORMATION OF THE SYSTEM OF ADMINISTRATIVE SERVICE PROVISION IN UKRAINE

Анотація

The purpose of the article is to identify the main stages in the formation of the system of administrative service provision in Ukraine and to clarify their administrative and legal significance for the development of a modern service-oriented model of public administration.Results.The article examines the genesis of the formation of the system of administrative service provision in Ukraine as one of the key institutions of modern administrative law.It is substantiated that administrative services constitute an important form of practical interaction between individuals and public authorities, since through obtaining such services natural and legal persons exercise a significant part of their rights, freedoms, and legitimate interests.The relevance of the study is обусловed by the need for a comprehensive understanding of the evolution of this system -from a fragmented permit and registration model to a serviceoriented model of public administration encompassing a network of Administrative Service Centres (ASCs), electronic services, state registers, and general rules of administrative procedure.The main stages of the formation of the system of administrative service provision in Ukraine are identified.These include the initial stage associated with the preservation of a fragmented bureaucratic model; the conceptual stage of administrative reform; the stage of the formation of state policy in the field of administrative services; the legislative and institutional stage, within which the concept of an administrative service was formally established and the legal foundations for the functioning of Administrative Service Centres (ASCs) were created; the decentralisation stage aimed at bringing services closer to territorial communities; the digital stage associated with the development of electronic services and the Diia portal; and the procedural and security stage, combining digitalisation, administrative procedure, cyber resilience, inclusiveness, and protection of individual rights.Conclusions.It is proved that the administrative service has gradually acquired the significance of an independent legal mechanism for the implementation of individual rights rather than merely a technical action performed by a public authority.It is emphasised that further improvement of the system should be based not on isolated amendments but on comprehensive administrative and legal modernisation.Its priorities should include the integration of state registers, implementation of the once-only principle for data submission, development of integrated electronic services, unification of quality standards, strengthening the monitoring of ASCs' activities, improving the digital literacy of the population, and ensuring accessibility of services for all categories of citizens.It is concluded that the development of the system of administrative services contributes to strengthening trust in public authorities and to establishing a human-centred model of administrative law in Ukraine.

Класифікація

Ідентифікатори

Схожі роботи