Problems and tendencies of the documents flow in enterprise management information system

Анотація

The essence and importance of the documents flow are investigated in this paper. It is determined that the success of any business entity depends on the proper choice of work with the documents. It is defined that documents flow as the movement of documents in space and time is the basis of the enterprise management information system. Properly and clearly organized documents flow of the business entity enhances the effectiveness of the enterprise management system, accelerates the exchange of documents between contractors, and increases the efficiency of accounting. Advantages and disadvantages of paper, digital and combined documents flow, their interrelation are defined. The types of models of composite (combined) documents flow (formal, conceptual, functional, logical, structural, and managerial) and the importance of application of the structural model for accounting documents flow, which includes business process design and its implementation in practice, are studied. The experience of the leading enterprises (communication operators Ukrtelecom, Kyivstar, Vodafone; delivery services Nova Poshta, Delivery, Ukrposhta; utilities) in the organization of the digital documents flow is investigated. It is determined that digital documents flow is becoming the need for modern business processes of Ukrainian enterprises. Features of the digital documents flow organization software under conditions of the information technologies development are revealed. Each of this software contains a set of functionalities and technical features for the organization of digital documents flow. It is emphasized that the selection of software depends on price range of companies-developers and the conditions of adaptation of digital documents flow systems to the specific needs of economic entities. Prospects for the organization of digital documents flow with the emphasis on the functionality and versatility of software, maximum integration with other software solutions are established. The key trend in the development of document management in the enterprise management information system is the idea of computer-assisted learning, i.e. the ability of modern services to work through updated forms.

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