Formation of a system of indicators for digital efficiency of logistics management taking into account the digital maturity of the HR system

Анотація

Introduction. In the modern digital economy, enterprise logistics management is undergoing significant transformations related to the introduction of digital technologies, information platforms and automated transport flow management systems. The digitalization of logistics processes, the use of ERP, TMS and other information systems, as well as the development of data analytics tools, contribute to improving transportation planning efficiency, optimizing resource use and enhancing the quality of transport services. At the same time, the effectiveness of such transformations largely depends on the level of personnel preparedness and the development of the human resource management system. The purpose of the article is to form a system of indicators for the digital efficiency of enterprise logistics management taking into account the level of digital maturity of the HR system, as well as to determine approaches to the integration of logistics and personnel indicators into a unified system for assessing resource management efficiency under digital transformation conditions. Research methods. The following research methods are used in the article: induction and deduction – to analyze theoretical approaches to the digital transformation of logistics management and determine the essence of the digital maturity of the HR system; system analysis – to study the relationship between logistics processes and personnel support of the enterprise; synthesis – to form an integrated system of indicators for the digital efficiency of logistics management taking into account the human resource factor; comparison – in analyzing existing approaches to assessing the effectiveness of logistics processes and the digital maturity of personnel management systems; tabular method – to systematize the components of digital maturity of the HR system and groups of indicators of digital efficiency of logistics management; normalization and integrated assessment methods – to form a generalized index of digital efficiency of logistics management; modeling method – to build an integrated model for assessing the effectiveness of enterprise logistics management taking into account the level of digital maturity of the HR system. The results. The theoretical foundations of the digital transformation of enterprise logistics management are studied and the role of the personnel management system in ensuring the efficiency of digital logistics processes is substantiated. The economic essence of the digital maturity of the enterprise HR system and its importance for improving the effectiveness of logistics management in the digital economy are determined. The main approaches to assessing the digital efficiency of logistics management are systematized and the necessity of integrating logistics and personnel indicators into a unified evaluation system is established. A structural model of the components of digital maturity of the HR system is developed, including technological, organizational-process, competency-based and analytical components. Based on this model, a system of indicators for the digital efficiency of enterprise logistics management is formed, taking into account the level of digitalization of logistics processes, the efficiency of the use of transport flow management information systems, the development of employees’ digital competencies and the use of HR analytics. A methodological approach to indicator normalization and calculation of an integrated index of digital efficiency of logistics management is proposed. The practical advantages of the proposed system of indicators are substantiated, in particular the possibility of conducting comparative analysis in dynamics, coordinating logistics and personnel KPIs, increasing the validity of management decisions and forming strategic directions of enterprise digital development. It is proved that the use of an integrated system of indicators contributes to improving resource management efficiency, optimizing logistics processes and strengthening enterprise competitiveness in the digital economy.

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