FACTORS INFLUENCING THE STATE OF SOCIAL AND PSYCHOLOGICAL CLIMATE OF THE LABOR COLLECTIVE ON THE EXAMPLE OF A HEAT SUPPLY ENTERPRISE
Анотація
The article emphasizes that the socio-psychological climate in the team is important for the efficiency of work, since it affects the satisfaction of employees, interaction between them and the overall atmosphere in the workplace. In modern market conditions, high level of productivity is possible only if the individual and psychological characteristics of employees are taken into account. In a study on the example of the branch "Urban Thermal Networks" in the Dnieper district, it was found that working conditions meet the standards, but the level of satisfaction with the motivational system of employees is low. The main factors affecting the socio-psychological climate are effective communication, management support, and comfortable working conditions. Insufficient attention to the prospects of professional development and monotony of work reduce the motivation and efficiency of work. At the same time, a favorable socio-psychological climate, friendly relationships in the team, as well as openness in communication contribute to improving productivity and reducing conflicts. Keywords: heat supply enterprise, socio-psychological climate, factors of influence, labor collective, labor efficiency
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