Crisis management optimization of the insurance companies as a tool for increasing their competitiveness
Анотація
The paper analyzes the advanced foreign and domestic experience of crisis management of the insurance companies. It has been established that the following systems and concepts are perspective and highly effective for improving the performance of the insurance companies: Bellman's Principle of Optimality, Ishikawa diagram, Total Quality Management (TQM), customer base optimization, game theory, RACI system of liability management, benchmarking, lean production model and Kaizen continuous improvement process. The use of these tools will lead to tangible results and will lift the insurance companies out of crisis.
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