BEHAVIOR MODELS OF MANAGERS IN THE PROCESS OF PERSONAL MANAGEMENT

Анотація

The article discusses the essence and modern features of personnel management, especially in institutions of the service sector. It was determined that employee management methods differ depending on the country of their application. It is well-founded that the most difficult tasks at the enterprise are those related to employee management. Strong personnel potential is the key to the successful operation of any business entity. Groups of personnel management methods and their role in the effectiveness of personnel policy are characterized. Employee management methods differ depending on the country of residence of the business entity in which they are applied. Domestic practice appears to be a mixed model of American and Japanese approaches, but with its flavor of indifference to the organization of work with employees. It was determined that the methods and forms of personnel management can be combined into several general groups, including economic and mathematical models, economic levers, motivation and encouragement. The advantages of applying the economic method of personnel management are determined, in particular, its high level of flexibility. The basis of the economic method of personnel management is the tool of economic influence on the personnel of the business entity. Features of management relations in the field of restaurant services are characterized. It was determined that the use of an organizational and management approach to management is effective in the management of a restaurant enterprise. The market economy is determined by various motivational mechanisms of labor activity, since it is impossible to develop a single motivational approach to people who work at enterprises of different forms of ownership and management methods. Such a mechanism of stimulation can be called effective if it takes into account all the specifics of the activity of an individual enterprise and has in its arsenal the most acceptable method of stimulation for this enterprise and ensures the implementation of staff motivation. The need to use non-material incentives at the enterprise as the basis of personnel management incentive mechanisms is due to the ratio of material and non-material methods of stimulation.

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