ПРОБЛЕМИ УПРАВЛІННЯ ПЕРСОНАЛОМ ПУБЛІЧНОЇ СЛУЖИ В УМОВАХ ПАНДЕМІЇ COVID-19

Анотація

The article substantiates that the COVID-19 pandemic demonstrated problems in the public service personnel management system.The author notes that the main problems in the public service system in the COVID-19 pandemic are: the lack of existing legal documents that would allow civil servants and local government officials to work outside the state institution while maintaining all allowances; the problem of evaluating the effectiveness of a civil servant or local government official when working remotely; lack of a regulated procedure for holding competitions for civil service positions with the use of digital technologies; lack of objective assessment through the use of information technology (online), innovative information technology is not used in the activities of public service personnel management.The article proposes to apply in the management of public service personnel, in particular: first, the use of blockchain, the integration of which increases the protection of public authorities from fraud with personal information of employees, therefore, among other things, provides cybersecurity in general; secondly, artificial intelligence when recruiting for civil service positions, conducting online testing, determining stress resistance, solving situational tasks during recruitment, etc .; third, the use of information technology to select employees and predict their behavior in a particular position is the use of virtual reality; fourth, the introduction of software products in the activities of public servants in the automation of personnel processes and helps to increase the efficiency and accuracy of procedures while reducing financial and time costs; fifth, the use of chatbots.

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