NONVIOLENT COMMUNICATION AS A MECHANISM OF EFFECTIVE INTERPERSONAL INTERACTION IN SOCIONOMIC PROFESSIONS

Анотація

The articler eveals the essence of nonviolent communication as a tool for effective interpersonal in teractionin socio-economic professions. Itisn ot edthatnon-violent communication is anapproachto communication that emphasizes the importance of mutualunder standing and recognition of the needs of all participants in the communication process as a factorin the irmotivation for activity. The genesis of concept of non-violent communication has been described. The importance of non-violent communication in socio-economic professions, in which the effectiveness of professional activity depends on communication, issu bstantiated. The differences between non-violent communication and violent communication are traced: violent communicationis characterized by the desireto manipulate, suppress the in itiative of the partner, leadstodistancing in the specialist-clientrelationship, violates the process of trust and empathy, cancause inter personal and intr apersonal conflicts. The main components of nonviolent communication and algorithms for the formation of basicskills necessary for nonviolent communication are characterized. The maincomponents of the concept of nonviolent communication are observations, feelings, needs and requests. It wasconcludedthatnon-violent communication is the basisfortheuse of a diversearsenal of means to achieveconsensus, the implementation of mutually acceptable discourse, the sustainable achievemen to communicative goals by all participants of interpersonal interactionin professions of the socionomictypeinthe conditions of the exacerbation of social crises in recentyears – the pandemic of coronavirus infection, military actions, theincreaseinthenumberofsociallyvulnerablecategoriesofthepopulation, complication of the generals ituation with social protection of citizens, etc. The prospects offur the rscientificrese archareoutlined, which consistin the development of specific technologies for the formation of nonviolent communication skills in individual orgroup work of specialists in socionomic professions.

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