HUMAN RECOURSES MANAGEMENT OF TOURISM ENTERPRISES

Анотація

The article defines the current state of personnel management in a tourist enterprise. From the point of view of market economy in terms of personnel management, the tourism enterprise highlights the human factor as the property of the organization, as its own resource, which must be effectively used to achieve the main goals and expected results. The main problems in the implementation of personnel management at the tourist enterprise are identified. The basic principles of personnel management are studied, such as: systematicity ie the conceptual combination of all actions aimed at personnel; sense of purpose, ie certain processes of personnel management, which are focused on the full achievement of the goals of tourism enterprises; scientific, ie the role of tourism management entities is aimed at science-based methods in the implementation of personnel management; optimality, which consists in the absence of the leader's desire to obtain the needed results in any way and price; sequence of management processes; balance of responsibility and authority, it is used at all levels of the tourism enterprise; mutually agreed combination of collective and personal interests with the interests of the tourist enterprise, observance of ethical and moral norms, which is a background in the relationship between the staff and the tourist enterprise. Problems related to personnel management in tourist enterprises are revealed. The guarantee of effective and long-term personnel management is an updated, flexible and well-adapted to modern conditions organizational structure, which should focus on balancing staff behavior and providing appropriate assistance to employees of the tourist enterprise. A set of measures to improve the personnel management system at the tourist enterprise is proposed. The article highlights the main methods of personnel management in tourism enterprises of our state.

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