DISTINCTIONS AND FEATURES OF ISO 9001:2015 STANDARD IMPLEMENTATION IN THE CONTEXT OF SOCIAL AND STRATEGIC DEVELOPMENT OF ENTERPRISES

Анотація

Urgency of the research. In terms of globalization of business and trade, when even the concept of "crisis" becomes global, the desire for continued growth and development becomes the most important and top priority. Concerning this, questions about more efficient, rational management, certification, quality management systems, including the ISO 9001 standard arise lately. Target setting. The quality and quantity of products are the most important indicators of the final result of the enterprise. Therefore, one should keep in mind the strategic importance of the tasks to be solved such as moral, social and political aspects not only organizational, managerial, economic, technical, industrial and consumer aspects of the problem. The problem of improving quality should be a state priority. Actual scientific researches and issues analysis. Such well-known scientists as A. Glichev, M. Kruglov, I. Kryzhanivsky, A. Lositsky, T. Korneeva, E. Korotkov, A. Feigenbaum, G. Taguchi, E. Shilling, H. Wadsworth, T. Seifi, Y. Rebrin has made a significant contribution to the development of the theory, methodology and history of product quality management. Uninvestigated parts of general matters defining. At the same time very few of scientific papers highlights the peculiarities of quality management systems based on the new version of the ISO 9001:2015 international standard implementation. New requirements of this standard as well as its differences from the previous version require researching. The research objective. To study the features of the new version of the ISO 9001:2015 international standard, compare it with the previous edition of ISO 9001:2008 one and highlight the key differences. The statement of basic materials. In the article the peculiarities of implementation of the ISO 9001:2015 standard are considered. A comparative characteristic between versions of the 2008 standard and 2015 one is conducted. It is established that the main differences concern principles of quality management, structure of the standard, terms and definitions, requirements of the standard. Conclusions. The ISO 9001 certificate for the quality management system does not guarantee the quality of the product or service provided. Designing and obtaining the ISO 9001 certificate serves as a kind of trust instrument.

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