MECHANISMS OF EDUCATION QUALITY MANAGEMENT IN THE CONDITIONS OF DIGITALIZATION AND INNOVATIVE DEVELOPMENT
Анотація
The article presents a comprehensive study of the transformation of education quality management mechanisms in the conditions of rapid digitalization and globalization challenges. It is substantiated that in modern realities, quality management is turning into a complex system of social management activity, which must promptly respond to consumer requests, public expectations and state standards. Digitalization is considered as a fundamental factor that changes the philosophy of management, requiring the harmonization of technological progress with the development of human capital and the formation of a new educational culture of all participants. The aim of the work is to reveal the conceptual principles and practical mechanisms of quality management through the integration of digital monitoring tools, innovations and quality assurance systems. The theoretical basis of the study is based on systemic, process and synergistic approaches. The author describes in detail the application of the planning, execution, verification and correction cycle for continuous improvement of processes, where the educational institution is considered as a holistic organism. Digital solutions are analyzed, in particular the information system "EvaluEd" and the state ecosystem "Mriya", which ensure transparency and the transition to management based on real data. The role of artificial intelligence as a teacher’s assistant in the personalization of learning and automation of routine tasks is highlighted, which significantly increases the objectivity of management decisions. The internal quality assurance system is considered through the prism of academic integrity and constant monitoring of achievements using digital learning management platforms. The external vector is represented by an institutional audit, which stimulates the development of a quality culture, focusing on the partnership of all participants in the educational process. The paper examines the implementation of innovations such as gamification, virtual and augmented reality. It is emphasized that the strategic guideline remains child-centeredness and partnership pedagogy, where parents become strategic allies of the institution. At the same time, critical challenges were identified: cybersecurity risks, infrastructural inequality, and the threat of technocentrism, when technology becomes an end in itself. The conclusions emphasize the need to form a holistic strategy that combines technical renewal with the systematic development of teachers’ digital competence. The article presents a comprehensive study of the transformation of education quality management mechanisms in the conditions of rapid digitalization and globalization challenges. It is substantiated that in modern realities, quality management is turning into a complex system of social management activity, which must promptly respond to consumer requests, public expectations and state standards. Digitalization is considered as a fundamental factor that changes the philosophy of management, requiring the harmonization of technological progress with the development of human capital and the formation of a new educational culture of all participants. The aim of the work is to reveal the conceptual principles and practical mechanisms of quality management through the integration of digital monitoring tools, innovations and quality assurance systems. The theoretical basis of the study is based on systemic, process and synergistic approaches. The author describes in detail the application of the planning, execution, verification and correction cycle for continuous improvement of processes, where the educational institution is considered as a holistic organism. Digital solutions are analyzed, in particular the information system "EvaluEd" and the state ecosystem "Mriya", which ensure transparency and the transition to management based on real data. The role of artificial intelligence as a teacher’s assistant in the personalization of learning and automation of routine tasks is highlighted, which significantly increases the objectivity of management decisions. The internal quality assurance system is considered through the prism of academic integrity and constant monitoring of achievements using digital learning management platforms. The external vector is represented by an institutional audit, which stimulates the development of a quality culture, focusing on the partnership of all participants in the educational process. The paper examines the implementation of innovations such as gamification, virtual and augmented reality. It is emphasized that the strategic guideline remains child-centeredness and partnership pedagogy, where parents become strategic allies of the institution. At the same time, critical challenges were identified: cybersecurity risks, infrastructural inequality, and the threat of technocentrism, when technology becomes an end in itself. The conclusions emphasize the need to form a holistic strategy that combines technical renewal with the systematic development of teachers’ digital competence.
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